Privacy Policy

Your privacy matters. Learn how we handle data for our Pro plans and Free services.

Last updated: February 20, 2026

1. Introduction

Welcome to FileXhost ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our file hosting services (collectively, "Services"). This policy explains our practices regarding the collection, use, and disclosure of your information.

2. Information We Collect

We collect information that you provide directly to us:

  • Account Information: If you create an account, we collect your email address and any other information you provide.
  • User Content: We store the files you upload to our service. Please note that while we do not publicly index your files without your permission, anyone with the link can access them.
  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

We also automatically collect certain information when you use our Services:

  • Log Data: Like most websites, we collect information that your browser sends whenever you visit our Service. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. We use this data for security purposes, abuse prevention, and to improve our service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services;
  • Process transactions and send you related information;
  • Send you technical notices, updates, security alerts, and support messages;
  • Respond to your comments, questions, and requests;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of FileXhostand others.

4. Data Retention

We retain the files you upload for as long as your account is active or as needed to provide you the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Please note that we may delete files that have not been accessed for an extended period or that violate our Terms of Service.

5. Data Sharing and Disclosure

We do not share your personal information with third parties except as described in this policy. We may share your information with:

  • Service providers who perform services on our behalf (e.g., cloud storage providers);
  • Professional advisors, such as lawyers, auditors, and insurers;
  • Government authorities or other third parties if required by law or to protect our rights, including in response to a DMCA takedown notice.

6. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information or uploaded files.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us.

8. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at shubhamsonicse@gmail.com.